Exxon Mobil Corporation
Last Updated: September 19, 2013.
IMPORTANT! READ THIS ENTIRE AGREEMENT CAREFULLY
Nothing in this material is intended to override the corporate separateness of local entities. Working relationships
discussed in this material do not necessarily represent a reporting connection, but may reflect a functional
guidance, stewardship, or service relationship. Where shareholder consideration of a local entity matter is
contemplated by this material, responsibility for action remains with the local entity.
Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and
Mobil. For convenience and simplicity in this website, those terms and terms like corporation, company, our, we and
its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references
describing global or regional operational organizations and global or regional business lines are also sometimes
used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers,
suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership,
co-venturer, and partner are used to indicate business relationships involving common activities and interests, and
those words may not indicate precise legal relationships.
Exxon Mobil Corporation and its affiliated companies (“ExxonMobil” or “Company”) provide this website and other
related or linked ExxonMobil sites (”Site”) and certain services, interfaces, applications, tools, games, quizzes, and
other functionality on or via this Site (the ”Services”) to you subject to your agreement to comply with the following
General Terms. Once accepted, the General Terms will constitute a binding agreement between ExxonMobil and
you governing your use of the Site or Services (the ”Agreement”). If you are not willing to abide by the General
Terms, do not use this Site or the Services.
1) Changes and Special Additional Terms and Conditions
ExxonMobil may revise the General Terms at any time without notice. You should revisit this Site periodically to
make sure you are aware of the most recent General Terms because they will be binding on you. Your use of the
Site or Services after such changes constitutes your agreement to such changes.
You are advised to check each page you visit on the Site. Some locations may have special additional terms and
conditions that apply to use of or interaction with that location. These terms and conditions may also be changed at
any time without notice. Your use of that location constitutes your acceptance of those special additional terms and
2) Use of the Site
A. Site Security. You are prohibited from violating, or attempting to violate, the security of the Site or Services.
Any such violations may result in criminal and civil liabilities to you. We will investigate any alleged violations,
and, if a criminal violation is suspected, we will cooperate with law enforcement agencies in their investigations.
Violations of the security of the Site and Services include, without limitation, the following:
- Logging into or attempting to log into a server or account that you are not authorized to access;
- Accessing data or taking any action to obtain services not intended for you or your use;
- Attempting to probe, scan, or test the vulnerability of any system, subsystem or network;
- Tampering, hacking, modifying or otherwise corrupting or breaching security or authentication measures
without proper authorization;
- Transmitting material that contains viruses, Trojan horses, worms, time bombs, cancelbots or other
computer programming routines or engines with the intent or effect of damaging, destroying, disrupting or
otherwise impairing a computer's functionality or the operation of the Site or Services;
- Interfering with, intercepting or expropriating any system, data or information; or
- Interfering with service to any user, host, or network including, without limitation, by means of overloading,
"flooding," "mailbombing," or "crashing" any computer system.
B. Infringement. You are prohibited from using the Site or Services to infringe on ExxonMobil’s or any person's
or other entity’s copyright, trademark, patent or other intellectual property rights. We may terminate your right
to access the Site and Services if we believe you are using the Site and Services in a manner that infringes the
copyright, trademark, patent or other intellectual property rights of ExxonMobil or another. You may be
ordered by a court to pay money damages to us and to the rightful owner of any intellectual property rights
C. Other Prohibited Actions. In using the Site or Services, you must not:
- Post, email, link, or otherwise transmit or use the Site or Services in furtherance of any unlawful, harmful,
harassing, defamatory, threatening, vulgar, indecent, sexually explicit, hateful or otherwise objectionable
material of any kind, any material that exploits children or is invasive of another person's privacy or other
rights, or any material that ExxonMobil in its sole discretion does not wish posted or transmitted on the Site
- Post, email, or otherwise transmit images, software, text, or other material protected by intellectual
property laws, including without limitation copyright or trademark laws and rights of publicity and privacy
unless you own or control the rights thereto or have received all necessary authorizations to do the same;
- Engage in and/or encourage conduct that would: 1) violate any applicable law or regulation or 2) give rise
to civil liability;
- Engage in conduct which could damage or impair the intended operability of the Site or the Services;
- Impersonate any individual or entity, falsely state or otherwise misrepresent your identity or affiliation in any
- Engage in marketing or promotion of goods or services; or
- Assist or permit any persons in engaging in any of the activities described above.
D. Your Content. You must exercise caution, good sense and proper judgment in using the Site and Services.
You are responsible for any material you place on or transmit to or through the Site or Services. You agree,
represent and warrant that any information you post to or transmit through the Site or Services is truthful,
accurate, not misleading and offered in good faith, and that you have the right to post or transmit such
information. Such information (including without limitation, data, text, software, music, sound, photographs,
graphics, video, messages or any other materials whatsoever), whether publicly posted or privately transmitted,
is your sole responsibility.
E. You agree that use of any information obtained via the Site or Services is at your own risk.
F. Consequences of Unacceptable Use. We reserve the right (but not the obligation) in our sole discretion to
refuse or delete any of your content as well as suspend or terminate without notice your access to the Site and
Services upon a violation or attempted violation of this Agreement. Indirect or attempted violations of this
Agreement, and actual or attempted violations by a third party acting on your behalf, shall be deemed
violations by you of this Agreement. Furthermore, it is a violation of this Agreement to use the services of
another company for the purpose of facilitating any of the activities which violate this Agreement if such use of
another company's service could reasonably be expected to adversely affect the Site and Services in any
G. No Licensing. By your use of the Site or the Services you receive no license, express or implied, under any
copyright, trademark, patent rights or trade secret rights now or hereafter, owned, controlled or possessed by
H. Printing. You may print one copy of content on this Site for your personal non-commercial use, or in
connection with your purchase of any ExxonMobil products, provided that you leave any copyright or
trademark information intact and unchanged. You may forward, distribute, and/or photocopy copyrighted
materials of ExxonMobil located on this Site only if the entire relevant page or document is unaltered and
complete, including all of their headers, footers, disclaimers, and other information. You may not copy these
documents to a website. Other than as specifically set out in this paragraph you may not copy (whether by
printing onto paper, storing on disk, placing on another site, downloading in any other way), distribute
(including distributing copies), broadcast, alter or tamper with in any way any portion of this Site.
I. You may not frame this Site or use our proprietary marks as meta tags. These marks include, but are not
limited to ExxonMobil, Exxon, Esso and Mobil. You may not use frames or utilize techniques or technology to
enclose any content included on the Site.
3) Trademark and Copyright
ESSO, EXXON, EXXONMOBIL, MOBIL, and certain other brands, trademarks and services marks are marks of
ExxonMobil and its affiliates. Not all marks of ExxonMobil will appear on this Site and not all products or services
listed on this Site are available for sale in every country. Some products or services may be marketed under local
trademarks in specific countries. Marks of third parties may appear on this Site when referring to those entities or
their products or services. Third party marks displayed on this site are owned by their respective owners.
The material contained in this Site is protected by copyright. No material from this Site may be copied, reproduced,
republished, uploaded, broadcast, posted, transmitted or distributed except as expressly permitted by these
General Terms. Use of the materials in any other way or for any purpose other than for personal, noncommercial
use is a violation of ExxonMobil’s copyright and other proprietary rights. Permission for all other uses of materials
must be obtained from ExxonMobil in advance in writing. All content, interfaces, graphics, code, design rights, and
other intellectual property rights, in each case, whether registered or unregistered, other than the marks of third
parties, and related goodwill are the property of ExxonMobil.
4) Copyright Infringement Complaints
ExxonMobil respects the intellectual property rights of others. If you believe that your work has been copied or
otherwise infringed, you may submit a notice of same to ExxonMobil, pursuant to the Digital Millennium Copyright
Act (“DMCA”), Title 17, United States Code, Section 512(c)(3). Please send your copyright infringement notification
to ExxonMobil’s designated agent at the following address:
DMCA Copyright Agent
Exxon Mobil Corporation
Attn: Trademark & Copyright Group, Law Department
5959 Las Colinas Blvd.
Irving, Texas 75039-2298
To be effective under the DMCA your notice must be in writing and include the following:
- A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right
that is allegedly infringed.
- Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a
single online site are covered by a single notification, a representative list of such works at that site.
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that
is to be removed or access to which is to be disabled, and information reasonably sufficient to permit
ExxonMobil to locate the material.
- Information reasonably sufficient to permit ExxonMobil to contact the complaining party, such as an address,
telephone number, and, if available, an electronic mail address at which the complaining party may be
- A statement that the complaining party has a good faith belief that use of the material in the manner
complained of is not authorized by the copyright owner, its agent, or the law.
- A statement that the information in the notification is accurate, and under penalty of perjury, that the
complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Upon receipt of an effective copyright notice, ExxonMobil will expeditiously investigate and take appropriate
actions pursuant to the DMCA, which may include the removal of, or the disabling of access to, the complained-of
If you believe a copyright infringement notification has wrongly been filed against you, you may submit a counter
notification to ExxonMobil. To be effective, a counter notification must be a written communication provided to
ExxonMobil’s designated agent at the address listed above that includes substantially all of the following:
- A physical or electronic signature of the subscriber.
- Identification of the material that has been removed or to which access has been disabled and the location at
which the material appeared before it was removed or access to it was disabled.
- A statement under penalty of perjury that the subscriber has a good faith belief that the material was
removed or disabled as a result of mistake or misidentification of the material to be removed or disabled.
- The subscriber’s name, address, and telephone number.
- A statement that the subscriber consents to the jurisdiction of Federal District Court for the judicial district in
which the address is located, or if the subscriber’s address is outside of the United States, for any judicial
district in which Exxon Mobil Corporation may be found, and that the subscriber will accept service of
process from the person who provided notification or an agent of such person.
Under appropriate circumstances ExxonMobil may terminate subscribers or account holders who are repeat
Please note that, pursuant to Section 512(f) of the DMCA, any person who knowingly materially misrepresents that
material or activity is infringing, or that material or activity was removed or disabled by mistake or misidentification,
may be liable for any damages, including costs and attorneys’ fees, incurred by the alleged infringer, by any
copyright owner or copyright owner’s authorized licensee, or by ExxonMobil, as a result of ExxonMobil relying
upon such misrepresentation in removing or disabling access to the material or activity claimed to be infringing, or
in replacing the removed material or ceasing to disable access to it. Please consult with legal counsel before filing a
copyright infringement notification or a counter notification pursuant to the DMCA.
5) Privacy Statement
All personal information provided via this Site will be handled in accordance with the Site’s Privacy Statement.
Click here to view the ExxonMobil Privacy Statement.
6) No Warranty
This Site and Services are provided "As Is" and without warranties of any kind, whether express or implied. To the
fullest extent permissible pursuant to applicable law, ExxonMobil disclaims all warranties, express or implied,
including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and noninfringement.
ExxonMobil does not represent or warrant that the functions or Services contained in the Site will be
uninterrupted or error-free, that defects will be corrected, or that this Site or the services are free of viruses or other
malware or harmful components. ExxonMobil does not make any warranties or representations regarding the use
of contents of this Site or Services in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability
or otherwise. Some jurisdictions do not allow exclusion of implied warranties, so the above limitations and
exclusions may not apply to you.
7) Limitation of Liability
You assume full responsibility for your use of the Site. Any information you send or receive during your use of the
Site may not be secure and may be intercepted by unauthorized parties. Your use of the Site is at your own risk and
is made available to you at no charge; accordingly, to the fullest extent permitted by applicable law, ExxonMobil and
its affiliates shall not be liable to you or any other party for any direct, indirect, compensatory, punitive, special or
consequential damages that result from the use of, or the inability to use, the Site, the Services or the contents on
this Site or the performance of the Site, Services or products described on this Site, or from any actions we take or
fail to take as a result of communications you send us or material you post, or the delay or inability to use the Site,
or for any information, products, or Services advertised in or obtained through the Site, whether based on contract,
tort, strict liability or otherwise, even if ExxonMobil or its affiliates have been advised of the possibility of such
damages. You specifically acknowledge and agree that ExxonMobil and its affiliates are not liable for any
defamatory, offensive, or illegal conduct of any user of the Site. Applicable law may not allow the limitation or
exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to
If you are dissatisfied with any portion of the Site or the Services or with any of these terms, your sole and exclusive
remedy is to discontinue using the Site and the Services.
8) Non-Confidentiality of User Materials
ExxonMobil does not accept or consider any unsolicited ideas, including ideas for new products, promotions, or
technologies. You should not transmit any material to or through this Site that you consider to be confidential or
proprietary. Any material which you transmit to or through this Site will be considered non-confidential and nonproprietary.
Except as expressly provided in ExxonMobil's Privacy Statement or separate written agreement
between you and ExxonMobil, you give ExxonMobil an unrestricted, irrevocable, worldwide, royalty-free license to
use, reproduce, display, publicly perform, transmit and distribute such information in any media. You further agree
that ExxonMobil has the right to use, without any payment or accounting to you or others, any concepts, knowhow
or ideas which you (and those who act on your behalf) transmit to or through the Site.
9) Links to Third Party Websites and Use of Sharing Tools
As a convenience, ExxonMobil may provide links to websites operated by third parties. ExxonMobil may also
provide sharing tools that allow social web linking, bookmarking, rating, recommending, emailing, instant
messaging, and posting to blogs. Following the links or using the sharing tools will take you to third party websites,
which ExxonMobil does not own, control, or maintain. If you decide to access a third party's website through a link
or a sharing tool provided by this Site, you do this at your sole risk. ExxonMobil is not responsible for any viruses or
other malware or damaging elements encountered in a third party website. ExxonMobil does not control any third
party websites, and makes no warranty or representation regarding, and is not responsible for, any third party
websites or the content of such websites. Inclusion of links or sharing tools to third party sites is not an
endorsement of the content of such sites. Different terms and conditions may apply to your use of such third party
sites and the sharing tools and you are advised to review such terms and conditions prior to usage. Further, the
providers of such third party sites and the sharing tools may have privacy policies and practices that are different
from our Privacy Statement. You are advised to check the privacy policies and practices of such providers and
contact the operator if you have any concerns or questions.
10) User Communications Areas
The Site may contain areas where users communicate with each other, including but not limited to blogs, bulletin
boards, calendars, chat areas, or personal web pages.
ExxonMobil has the right but not the obligation to monitor or review any part of the Site or the Services including
the user communication areas. However, ExxonMobil shall have no liability related to the content of any
communications made in these areas.
11) Disclosure; Forward-Looking Statements
Some of the information on this Site may contain projections or other forward-looking statements regarding future
events or the future financial performance of the Company. We wish to caution you that these statements are only
predictions and that actual events or results may differ materially. We refer you to the documents the Company Files
from time to time with the Securities and Exchange Commission, specifically, the Company's most recent Form 10-
K, Form 10-Q, and Form 10-Q/A. These documents contain and identify important factors that could cause the
actual results to differ materially from those contained in our projections or forward-looking statements, including,
among others, potential fluctuations in quarterly results, dependence on new product development; rapid
technological and market change, acquisition strategy, manufacturing risks, risks associated with Internet
infrastructure, volatility of stock price, financial risk management, and future growth subject to risks.
12) Global Availability/Export Controls
Portions of this Site and Services may be controlled and operated by ExxonMobil from various offices in the United
States. ExxonMobil makes no representation that the Site, Services or materials accessed or described on the Site
are appropriate or available for use in other locations, and access to them from other countries where there
contents are illegal or penalized is prohibited. Access to or use of the Site, Services or materials accessed on or
described on the Site by persons or from countries who are sanctioned by the United States is specifically
Those who access the Sites or Services so do on their own and are responsible for compliance with all applicable
US and local laws. You may not export or re-export any Services, information or materials accessed on or described
on this Site except in full compliance with all United States laws and regulations. In particular, you may not export or
re-export into (or to a national or resident of) any country to which the United States embargoes or sanctions
goods, services or technology, to any person or entity on the U.S. Treasury Department's List of Specially
Designated Nationals, the U.S. Bureau of Export Administration Entity List, the U.S. Bureau of Export Administration
Denied Persons List or the U.S. Commerce Department's Table of Denial Orders. In addition, you are responsible
for complying with any local laws in your country which may impact your right to import, export or use the Site,
Services, information, or materials accessed or described on the Site.
13) Indemnity of Company
You agree to indemnify, hold harmless, and defend Exxon Mobil Corporation (including subsidiaries and affiliates of
Exxon Mobil Corporation, hereinafter "ExxonMobil") as well as ExxonMobil officers, directors and employees, from
and against any claim, demand, cause of action, debt, loss or liability, including reasonable attorneys' fees, to the
extent that such action is based upon, arises out of, or relates to your violation, or violation by any other person
using your password or account of the terms and conditions of this Agreement.
14) Applicable Law and Dispute Resolution
This Agreement shall be governed by the internal substantive laws of the Commonwealth of Virginia, USA (without
giving effect to its principles of conflict of laws). Where federal jurisdiction exists over any action, suit or proceeding
arising out of or in any way connected with this Agreement, you and ExxonMobil designate the United States
District Court for the Eastern District of Virginia, Alexandria Division, for the exclusive resolution of that dispute and
submit to the jurisdiction of that court. Where federal jurisdiction does not exist over that action, suit or proceeding,
you and ExxonMobil designate the Circuit Court for the County of Fairfax, Virginia, for the exclusive resolution of
that dispute and submit to the jurisdiction of that court.
15) Special Note for Parents
Portions of this Site and Services may be of special interest to children but ExxonMobil does not seek through this
Site to gather personal information from persons under the age of 17.
16) How to Contact Us
If you have any questions or concerns about the online statement for this Site or its implementation you may
contact us at:
Exxon Mobil Corporation
Attn: Customer Relations
Buffalo, New York